Restart your computer and relaunch Native Access (allow it to update if necessary). Windows: C > Program Files > Common Files > Native Instruments > Service Center MacOS: Macintosh HD > Library > Application Support > Native Instruments > Service Center
When a library is showing up in DEMO or Admin mode in Kontakt or Native Access, please try the following procedure. If the library is not showing up in the list, please try the procedure in the Library is loading in DEMO or Admin mode section below. With Kontakt open, select Preferences (gear icon on the top right) and then Libraries from the tabs on the left.įind the library that is missing, and make sure the box is checked to make it visible in Kontakt’s library tab. If your library is listed in Native Access as Installed or Full Version, please try this fix. If your library is listed in Native Access with Repair in orange letters, please visit this article on how to Repair a library. If not, please visit our article on what to do when a library is missing from Native Access.
The first thing to check is to open Native Access and see if your library is appearing there. There could be several reasons why your library is not showing up in Kontakt.